Effective Date: July 24, 2026
These Terms of Service constitute a legally binding agreement between you, the website user and customer, and FitnessKIT GmbH, the registered operator of the e-commerce platform hosted at www.fitnesskitde.com. Before you browse our site, create an account, place an order for our curated small fitness gear including yoga blocks, resistance bands, massage balls and all other workout accessories, or use any features and services provided on our platform, please read these terms carefully in full. By accessing, registering an account, or completing a purchase on our website, you confirm that you fully understand, acknowledge and agree to be bound by all provisions laid out in this agreement, alongside our separately published Privacy Policy, Shipping Policy, and Refund and Returns Policy which are all incorporated as integral supplementary parts of these Terms of Service. If you do not agree to any clause contained within this agreement, you are not permitted to access or continue using our website and associated services.
1. Platform Service Overview
FitnessKIT GmbH operates as a specialized retailer of premium compact fitness tools tailored for users of all fitness levels, from beginner home workout enthusiasts to seasoned professional athletes. Our platform is designed to offer a seamless, user-friendly shopping experience that turns any casual corner of your living space, office or local park into a fully functional, accessible workout zone. All products we list on www.fitnesskitde.com are rigorously inspected by our in-house quality team before being made available for sale, to ensure they meet our strict standards for durability, safety, and practical daily use.
Our core services include, but are not limited to: secure online browsing and product search functions, user account registration and management, encrypted online payment processing, order tracking, standard and expedited shipping arrangements, after-sales support for eligible returns and exchanges, access to exclusive member discounts, and optional subscription to our curated newsletter that shares workout tips, new product launches and limited-time promotional offers for our fitness gear range. We reserve the right to modify, suspend or discontinue partial or all platform service features at any time, with reasonable advance notice provided to registered users via the contact information associated with their accounts, for reasons including system upgrade, security maintenance, regulatory compliance adjustment or operational optimization.
2. Identity of the Service Provider
The legally registered entity responsible for operating this platform and delivering all services under these Terms of Service is:
FitnessKIT GmbH
Registered Address: Hebelstraße 11, 76698 Ubstadt-Weiher, Germany
Official Contact Email: duskpz@fitnesskitde.com
Service Contact Phone: +49 7251 4410060
Operating Website: www.fitnesskitde.com
Our official service operating hours are 8:00 a.m. to 5:00 p.m. CET, Monday to Friday, excluding recognized German public holidays. All service representatives that respond to your inquiries are authorized employees of FitnessKIT GmbH, and any official communications sent to you from our team will only originate from the domain fitnesskitde.com, no other third-party email domains or unofficial contact channels are recognized as valid official contact points for our platform.
3. User Account Registration and Management
Certain features on our platform, including access to saved shopping carts, persistent order history tracking, membership reward points and exclusive promotional offers, require you to register for a personal user account. When you complete the account registration process, you agree to provide accurate, complete and up-to-date personal information as prompted by the registration form, including a valid frequently used email address that you hold full authorized access to. You are solely responsible for updating your account information in a timely manner if any of your contact details change, to ensure that all our official notifications related to your orders and platform services can be delivered to you without delay.
You are fully liable for maintaining the security and confidentiality of your account login credentials, including your account password. You agree not to share your account login details with any unrelated third parties, and you take full legal and financial responsibility for all activities, order placements, information modifications and other operations that occur under your registered account. If you detect any unauthorized access to your account, you must notify our support team immediately, and we will assist you in resetting your login credentials and freezing any pending unauthorized operations that are not yet completed. We reserve the right to permanently suspend or terminate your registered account without advance notice if we detect that your account is engaged in fraudulent activity, repeated violation of these Terms of Service, or behavior that infringes on the legitimate rights and interests of FitnessKIT GmbH or other platform users.
4. Platform Acceptable Use Policy
When you access and use www.fitnesskitde.com, you explicitly agree that you will not engage in any of the following prohibited activities that violate applicable laws, damage platform operation security, or harm the legitimate interests of other users:
- You will not use the platform for any illegal, unlawful purpose that violates local, national or European Union-level applicable laws and regulatory requirements, including but not limited to fraud, money laundering, or activities that infringe on third-party intellectual property rights.
- You will not attempt to gain unauthorized access to our server system, other users’ personal account data, or disrupt, attack, overload or damage the normal operation of our platform via technical means including automated crawling, hacking, distribution of malicious code or denial-of-service attacks.
- You will not reproduce, copy, distribute, publicly display or commercially exploit any content published on our platform without our explicit written prior authorization, including product images, description texts, workout guidance materials, platform interface designs, trademarks and logos owned by FitnessKIT GmbH.
- You will not submit false, misleading, malicious, defamatory or harassing content in product reviews, platform comment sections, or your communications with our customer support team, including content that unfairly damages the commercial reputation of FitnessKIT GmbH or attacks other platform users.
- You will not use automated scripts, bots or other unauthorized technical tools to scrape bulk platform data, place a large volume of malicious fake orders, or exploit loopholes in our promotional activity rules to obtain improper benefits that are not offered to ordinary legitimate users.
If we identify that you have engaged in any of the above prohibited activities, we reserve the right to immediately restrict your platform access, suspend all pending orders under your account, and retain the right to pursue corresponding legal liabilities if the activities cause measurable economic or reputational damage to FitnessKIT GmbH.
5. Order Placement, Payment and Product Pricing
When you select the fitness products you intend to purchase and proceed to complete the checkout process, you are submitting a formal binding purchase offer to FitnessKIT GmbH. All orders are subject to subsequent confirmation from our team, to verify product in-stock status, order information accuracy and payment legitimacy. We reserve the right to reject or cancel orders under reasonable circumstances, including situations where the product you ordered is marked out of stock due to unforeseen inventory discrepancies, where the listed product price contains obvious clerical errors that do not match the actual market value of the item, or where our anti-fraud system flags the order as high risk of malicious fraud.
All product prices displayed on our website are denominated in Euros (EUR), and include the applicable German value-added tax (VAT) for domestic orders, unless explicitly stated otherwise at checkout. All prices do not include applicable shipping fees, which will be clearly calculated and displayed to you on the checkout page before you confirm your order and complete payment. We accept all mainstream secure payment methods that comply with the PCI-DSS global payment security standard, and we do not store your full sensitive payment card details on our own servers at any point, to fully protect your payment security. Once your payment is successfully processed and verified, you will receive an automatic official order confirmation email at your registered email address, which records all complete details of your purchase.
6. Intellectual Property Rights
All content published on the www.fitnesskitde.com platform is the exclusive intellectual property of FitnessKIT GmbH, our authorized suppliers or relevant licensors, and is fully protected by German, European and international intellectual property copyright laws. This includes all website interface designs, original product photographs, product description texts, workout guidance content, brand logos, registered trademarks, platform software codes, layout designs and all other original materials presented on our website.
You are only granted a limited, non-exclusive, non-transferable personal license to access and browse the platform content for your own personal, non-commercial use related to shopping for our fitness products. You are not permitted to reproduce, modify, distribute, publicly republish, frame on any third-party website, or commercially exploit any of our platform intellectual property content without obtaining a separate explicit written authorization from FitnessKIT GmbH in advance. Any unauthorized infringement of our intellectual property rights will constitute a violation of these Terms of Service, and we will take all necessary legal measures to protect our legitimate property rights, including submitting formal infringement notifications to relevant regulatory authorities and pursuing corresponding compensation for incurred losses.
7. User-Generated Content
When you voluntarily submit product reviews, workout experience sharing text, user-uploaded photographs or other public content to be published on our platform, you confirm that you hold full legal copyright ownership for all the content you upload, and that the content does not infringe on the legitimate rights, including portrait rights, copyright and reputation rights, of any unrelated third parties. By submitting this content, you grant FitnessKIT GmbH a permanent, royalty-free, worldwide, non-exclusive license to use, reproduce, modify, adapt, distribute and display the submitted content on our platform and our official social media accounts for marketing and user experience optimization purposes.
We reserve the full right to moderate, edit or remove any user-generated content submitted to our platform that we determine violates applicable laws, contains malicious misleading information, infringes on third-party rights, or does not align with our platform content management guidelines, without being required to provide advance notification to the user who submitted the content. You are fully liable for any legal disputes or compensation claims that arise from the user-generated content you publish on our platform, and you agree to fully indemnify FitnessKIT GmbH for all losses incurred if your content causes legal claims against our company.
8. Disclaimers of Warranties
Your use of all services and products provided via our platform is entirely at your own sole risk, to the maximum extent permitted by applicable law. All our platform services and fitness products are provided on an “as is” and “as available” basis. FitnessKIT GmbH does not make any express or implied warranties of any kind beyond the mandatory legal provisions required by German consumer protection laws, including but not limited to implied warranties of merchantability, fitness for a specific personal workout purpose, and non-infringement of third-party rights.
We do not guarantee that the operation of our website will be completely uninterrupted, 100% error-free, or fully immune from all potential cyber security risks. While we implement industry-standard security measures to protect all platform user data, we cannot provide absolute unconditional guarantee that all data transmission over the internet via our website will be completely invulnerable to unauthorized access. All product descriptions, demonstration photographs and workout guidance content published on our platform are for reference only, and we do not warrant that all the information is completely absolutely accurate, complete or free of minor formatting errors. Before you use the fitness tools you purchased from our store, you are responsible for following all included user safety instructions, and consulting a professional certified fitness coach or doctor if you have pre-existing health conditions that may affect safe workout performance.
9. Limitation of Liability
Under no circumstances shall FitnessKIT GmbH, our directors, employees, authorized agents or suppliers be held liable for any indirect, incidental, special, consequential or punitive damages that arise from your use of our platform services or purchased fitness products. This includes but is not limited to lost profits, lost business revenue, interruption of business operations, personal workout injury incidents that occur due to improper use of the product not following official safety guidance, and any associated indirect losses, even if we have been previously notified of the potential possibility of such damages occurring.
The aggregate total maximum liability of FitnessKIT GmbH for all claims arising from your use of our platform, regardless of the legal basis of the claim, is strictly limited to the total actual amount you paid to us for the specific order that the claim relates to. This limitation of liability does not apply only to circumstances that cannot be excluded or limited by mandatory applicable consumer protection laws in Germany, where we take full statutory responsibility as required.
10. Modified Terms Adjustment
We reserve the right to update, modify and adjust the content of these Terms of Service on a periodic basis, to adapt to new platform service feature launches, updated regulatory legal requirements, or operational optimization needs. When we publish a revised version of these terms, we will update the “Effective Date” mark at the top of this page, and post a prominent notification banner on the homepage of www.fitnesskitde.com to inform all users of the upcoming changes. For all registered active accounts, we will also send a notification email to your registered email address at least 7 days before the revised new Terms of Service officially come into force.
If you continue to access our website, place new orders or use our platform services after the revised terms take effect, your behavior will be deemed as your full acknowledgment and agreement to be bound by all provisions in the updated version of these Terms of Service. If you do not agree to the modified new terms, you have the right to stop using our platform services permanently, and apply for the permanent deletion of your registered user account by contacting our support team.
11. Dispute Resolution and Governing Law
These Terms of Service are exclusively governed, interpreted and enforced in accordance with the substantive laws of the Federal Republic of Germany, without regard to its conflict of law rules that may reference the legal provisions of other jurisdictions. Any disputes, controversies or claims arising out of or related to these Terms of Service, your use of our platform, or your product purchase transactions with FitnessKIT GmbH will first be resolved through friendly amicable negotiation between both parties.
If the dispute cannot be resolved successfully via negotiation within 30 days after one party submits a formal written notification to the other party, both parties agree that the exclusive competent jurisdiction for all legal proceedings will be the local courts located in the city where the registered address of FitnessKIT GmbH is situated (Ubstadt-Weiher, Germany). We do not participate in any third-party online dispute resolution platform that is not officially recognized by German consumer protection regulatory authorities, and all formal unresolved disputes will be processed in accordance with the official German legal judicial procedures.
12. Severability Clause
If any individual clause contained within these Terms of Service is determined to be invalid, unenforceable or against applicable law by a competent court of jurisdiction, the remaining all other clauses of this agreement will remain in full force and effect completely, and will not be affected or invalidated by the invalidation of the single problematic clause. The invalid original clause will be automatically replaced by a new valid clause that matches the original commercial intent of the invalid clause as closely as possible, to ensure the core purpose of these Terms of Service can still be fully realized.
13. Entire Agreement
These Terms of Service, together with our published Privacy Policy, Shipping Policy and Refund and Returns Policy, constitute the complete entire legally binding agreement between you and FitnessKIT GmbH regarding your use of the www.fitnesskitde.com platform and associated fitness product purchase services. This agreement replaces all previous oral or written informal communications, understandings or commitments between both parties relating to the same subject matter, and no third-party statements made outside of official authorized channels will modify or adjust the binding effect of these Terms of Service.
If you have any questions, inquiries or requests related to any provision of these Terms of Service, you can contact our official support team at any time via:
- Postal Address: Hebelstraße 11, 76698 Ubstadt-Weiher, Germany
- Official Contact Email: duskpz@fitnesskitde.com
- Service Phone: +49 7251 4410060
Our team will respond to your inquiry within 24 working hours during our official operating hours.